In addition to being less expensive than other service contractors, our experienced and uniformed maintenance personnel can respond to maintenance requests quickly. Our maintenance policy is to respond to a resident request in less than 48 hours (unless it is an emergency) or the resident is called to explain the delay. Additionally, our maintenance personnel also provide an extra set of eyes when visiting a property. In addition to the maintenance being performed, a short property survey checklist is performed and then reviewed by the property manager. This program has been invaluable in alerting us to potential problems that an outside contractor would not be looking for. This service also assures us that the person going into the property does not have a criminal background and is fully insured, thus providing protection for you and your resident. Best of all you will realize a huge savings when using our in-house maintenance personnel as we offer 30-minute minimum billing and all materials are furnished at cost.
 

MyHomeSpot.com has developed a unique Approved Vendor Program. The program is designed to help protect the interests of our clients while promoting the business interests of reputable vendors whom we use to serve our clients.

Vendors participating in this program will be listed on the Approved Vendor Directory. Approved vendors will be listed by type of goods and services, offered areas of expertise and geographic areas served. MyHomeSpot.com clients will be able to use the directory knowing that the vendors listed have been pre-screened and meet approved criteria.

In order to be designated as an Approved Vendor, each vendor completes an on-line application through our website. Each application will be independently reviewed to verify that the vendor is in good standing with its creditors, has appropriate licenses, maintains valid general liability and worker's compensation insurance and has a history of satisfying customers. We will complete these searches annually to ensure that our vendors remain in good standing.

This is just one more example of how MyHomeSpot.com works behind the scenes to ensure the best services possible are provided to our customers.
 

MyHomeSpot.com is always looking for Preferred Service Providers. These are vendors who have qualified for our Authorized Service Provider relationship but have agreed to offer our clients exceptional discounts, longer warranty protection periods and faster order processing than the typical vendor. As a result of this Preferred Relationship our firm will promote the Preferred Provider with added advertising and direct marketing support. We encourage you to contact our Preferred Service Providers to take advantage of these added savings.